Support for Smart Cleaner AI Pro

Last Updated: January 17, 2026

Welcome to Support

Thank you for using Smart Cleaner AI Pro — the premium AI-powered tool to reclaim storage on your iPhone by safely removing duplicate photos, similar images, blurry shots, screenshots, large videos, and more — all processed privately on your device.

We're here to help! If you have questions, encounter issues, or want to share feedback/feature requests, please reach out using the details below.

Contact Us

Email (recommended for fastest response):
[support@moviltechnologies.com]

Support Website:
www.movilsoftwares.com

App Feedback:
In the app, go to Settings > Send Feedback (or similar) to report bugs or suggest improvements directly.

We typically respond within 24–48 hours on business days. For urgent issues (e.g., app crashes), include your iOS version, device model, and a brief description.

Frequently Asked Questions (FAQ)

How does Smart Cleaner AI Pro keep my photos private?

All scanning and AI analysis (duplicates, blurriness, similarity, etc.) happens entirely on your device. No photos, videos, or personal data are uploaded, stored, or shared with us or any third parties.

The app says I can free up X GB — is it safe to delete?

Yes — we only suggest deletions after you preview and confirm. Deleted items go to the Recently Deleted album in Photos (recoverable for 30 days). Always back up important memories first!

Why isn't the app finding all duplicates?

Our AI focuses on high-confidence matches to avoid false positives. Try running multiple scans or ensure your photo library is fully accessible (check Settings > Photos > Allow Full Access if prompted). Pro version unlocks even smarter detection.

Can I recover deleted files?

Deleted photos/videos move to the Recently Deleted album in the Photos app. Empty that album manually only after confirming you don't need anything.

How do I upgrade to Pro or manage subscription?

Upgrades happen in-app via Apple In-App Purchases. Manage/cancel subscriptions in iPhone Settings > [Your Name] > Subscriptions.

The app is slow or crashing — what to do?

Try force-quitting and restarting, or reinstall from the App Store. Ensure your iPhone is updated to the latest iOS. Contact us with details for help.

More questions?

Email us at support@moviltechnologies.com — we're happy to assist!

Additional Resources